Describe comfort during a muggy day, not just a hot one.

Before the site visit, note whether the home feels damp while the thermostat is satisfied, whether certain rooms are worse, and whether the issue started after an equipment or building change. Ask the contractor to investigate those observations before recommending tonnage.

For a New Orleans raised home, include accessible under-floor ducts and outdoor equipment placement in the survey. For an inland house with attic ducts, ask what can be inspected and how repairs will be documented. Use the property’s actual conditions to define the work.

New Orleans has its own Energy Smart program.

Energy Smart serves Entergy New Orleans customers. Its current AC-solutions page lists air-source heat-pump tiers of $200, $225, and $250 per system, with different SEER2 and HSPF2 thresholds. Ductless replacement has a separate schedule tied to what equipment is being replaced.

Use a participating trade ally and have the contractor identify the exact eligible measure and matched-system certification. These are not statewide Louisiana amounts. An Entergy Louisiana account elsewhere should use its own program rather than the New Orleans schedule.

Energy Smart: AC and heat-pump rebate schedule · Source checked 2026-09-06

Confirm territory and contractor participation.

Energy Smart’s homeowner FAQ says AC-replacement contractors must be participating trade allies and supply certification for the unit. It also explains that an eligible appliance is installed at an Entergy New Orleans residence even if its purchaser lives elsewhere.

Have the installer verify the service address and program category before a deposit. Keep a written record of who files, which documents are needed, and whether the amount is deducted immediately or paid later. Do not count a tune-up offer and a replacement offer for the same work without approval.

Energy Smart: homeowner program FAQs · Source checked 2026-09-06

Put moisture and site work on the proposal.

Request a condensate-drain plan, accessible drain maintenance, return-air review, and an explanation of part-load humidity control. Ask what changes if the selected unit meets temperature needs but the original dampness complaint remains.

For a site with flood exposure, the installer should verify local floodplain and permit requirements and specify the stand or platform accordingly. Ask for manufacturer clearances, wind/attachment requirements, corrosion care, and maintenance access. Do not accept a statewide elevation number in place of a property-specific check.

Compare two complete scopes and one timing plan.

Ask for repair where appropriate, AC replacement with existing heat, and a heat-pump option if it fits the heating plan. Show electrical work, duct repairs, controls, permit costs, disposal, and any outdoor platform in the gross price.

If an assessment or incentive reservation must come first, agree on that sequence before work begins. If the system has already failed, ask the administrator about emergency-project rules rather than assuming a later application will be accepted. Keep funding that is not confirmed outside the amount you rely on to afford the work.

Bring a clear project brief to your installer.

Sources checked September 6, 2026. Confirm current funding and installation-date rules with the administrator before signing. These are selected local pathways, not an exhaustive rebate list.

Start a heating and cooling request with your existing equipment, utility, and comfort priorities. Temperaly does not approve rebates; a request is not an appointment.

Editorial review: 2026-09-06